What our clients say about us
"After a time wasting exercise with our previous broker- I was referred to Melinda by a friend. What Melinda accomplished in 2 weeks the other broker could not achieve in 4 months. The whole process from start to finish took less than half the time we had already wasted. Nothing was too much trouble for Melinda. She took the time to explain all aspects and was always accessible for us to ask any questions. We were informed of every step and felt extremely confident with the services provided. We are now customers of "new bank" thanks to Melinda and Robert. If I had to rate Money Simplicity services I would rate out of 10, a 10 plus and i would not hesitate to recommend Money Simplicity to anyone who wanted a better deal with their mortgage/loan."
GlennAwesome service, dug me out of a deep hole for a development project. Highly recommended.
Helen and Stephen"I would high(ly) recommend Money Simplicity and Melinda to anyone who needs a broker. I thank you Melinda for all you help in our hellish refinance. It was a long drawn out process that was made a lot easier because of all the updates Melinda sent to us. This eased our mind as banks can and do take FOREVER! I am a real estate agent and I will be recommend Money Simplicity to all my landlords and to our sales staff. Thank you!"
Ben and Emily"I found them to be very professional in every way. They met our needs and beyond. They were always there and straight onto something for us. They were very courteous, very polite and I have referred them onto friends and family."
Martin"Nothing was too much trouble and you enabled us to get back into the real estate market with such ease. Everything was explained clearly and even though we had been looked upon unfavourable by traditional banks, your company secured a loan for us that was better than we had hoped for. I cannot recommend your company highly enough."
Tahli"Very efficient service. Friendly and warm."
DeanExcellent service & very responsive to my needs. I would definitely recommend to family & friends. Keep up the good work.
Neil and Joan"Helpful and friendly at a time when the banks were not being helpful and friendly."
Sally and Michael"Thanking you so much for all your help during our refinance. We both found you so easy to deal with and a pleasure to do business with."
Grant and Kim"Melinda is fabulous to work with. VERY approachable and friendly. Always keeping us updated with the paperwork. She instantly becomes a friend."
“I can’t speak highly enough of Money Simplicity and especially Robert. He has been such a wealth of knowledge and has been our invaluable guide through the complexities of our initial mortgage and then our re-financing. Robert has given detailed explanations throughout each process and taken the time to ensure that we were making informed decisions. His services are reliable, efficient and very prompt. Robert is so helpful and was also available to answer any questions we had. We have learnt so much and feel really confident in the decisions that Robert has supported us to make. We would highly recommend Robert and Money Simplicity to any of family and friends. Customer Service like this is so rare and this firm deserve to be commended for their amazing efforts"
Sharonna and Adam"Robert was fantastic. He was both professional and knowledgeable as well as super quick at responding to our emails and queries. He even convened a meeting over Skype on the weekend! We were thoroughly impressed and would return as customers in the future."
Peter and Jenny"Robert was absolutely fantastic. We were overseas while he did all the groundwork and he kept us informed all the way through. He also arranged with solicitors for the sale to proceed. He was very thorough, friendly and very professional and I have recommended him to others."
Benjamin and Shannon"Was EXTREMELY happy with the service and advice we received off Melinda. Have used her 3 times now and will be future clients and I never hesitate to recommend her and Money Simplicity to anyone."
Kevin and Judith"We appreciated Robert's good service. Our application was a bit messy and he gave us plenty of time and help to make sure all ran smoothly."
Derek and Phillipa"Simply sensational is the only way to describe the service we were given. Attention to detail, fast and efficient response to requests for action, and all delivered with a friendly smile."
Nick and Anthea"Melinda and Rob, thanks for your effort. The mortgage finding was a lot easier just consulting you instead of visiting all the banks ourselves."
Gregory"Fab service, that went without a hitch!."
Craig and Sue"Smooth!."
Alicia and Warrick"Absolutely fabulous - took a great weight off our minds. Can only give praises to all the team."
Jeffrey and Heather"Robert and his team are doing an amazing job! We feel looked after and appreciate all the hard work and information they got for us."
"We did try another broker before Money Simplicity which terrified us. Melinda made the whole process so simple and easy, we could not understand why the other broker made it so complicated. We would recommend Money Simplicity to anyone, especially those who are first timers."
Brian"Great service all round. Fantastic communication from Melinda and Robert right through the entire process. Great communication with my solicitor and agent. Thanks for taking so much of the pain out of the process."
Aleksandra"I came to Money Simplicity to help me refinance my loans. I was very fortunate to have the services of Melinda Young to help me understand how the loans would be set-up and how they would work for me. Melinda was efficient and concise with the set-up and make the whole process appear seamless. I would highly recommend Money Simplicity to my friends and family."
Gary"Melinda was very helpful, and just made everything so easy for me."
Andrea"Melinda was fantastic - she helped with any little questions that I had regarding the loan."
George"I always deal with Melinda, who I find very friendly. She is exceptionally customer-focused and ensures completion of my projects and follows up continually. Melinda is very efficient, professional and obliging. I have recommended colleagues and workmates to her and would never go through a bank again."
Jennifer"Extremely happy with every part of the process and have already recommended Money Simplicity to my friends and work associates."
Tom and Anna"Once again thank you for all your help. Wouldn't deal with anyone else."
Vicky"Many thanks for your above and beyond the call of duty, help advice and assistance."
Bronya"The service provided by your company was excellent especially the follow up regarding settlement. Thank you."
Maurice"Thank you for your professional approach in attending to our needs."
John and Kimberley"I think you are all amazing and helped us out every step of the way. Thank you so much."
Helen"Thank you for responding to all my questions and concerns so patiently - it was very reassuring through out what was a fairly nerve wracking experience for me."
"We found Melinda and Robert incredibly supporting and responsive. They understood where we needed a bit more help and explanation, and they were always obliging with our (endless) questions - we always felt like we were in capable hands! All the information we needed to make our refinancing decisions was presented to us and explained, and time lines laid out. They completely took the stress out of an otherwise daunting exercise. I can't think of any reason that we would ever take on something like this without them - this wasn't the first time that we had relied on Money Simplicity to help us with some big financial decisions, and I'm sure it won't be the last."
Lisa and Marc"Friendly service that made you feel very confident and comfortable."
Andrew and Veronica"Through a very stressful six or more months, the most stressful we have ever been through, Melinda carried and I mean carried us through the fog of finance step by step with the utmost persistence and tolerance like no one we've ever encountered and all this with a smile and a comforting laugh to reassure us there will be light at the end of the tunnel. To have someone care and go that extra mile is rare these days and that is what makes Melinda so unique."
Andrew and Jasmin"You helped us achieve our dream. You helped us when we needed answers; you were always helpful and so kind. We both want to thank you so much for all the help and support you have given."
Dean and Melanie"Overall,we were extremely happy with your excellent service. As we were buying our 1st home, we found the whole process a little daunting, but you made time to explain everything and put us at ease. Thank you. :-)"
Joe and Filomena"A very friendly yet professional approach. All aspects were explained in detail to us. Very happy with the service received."
Teresa"My loan was handled by a very professional and understanding team. I am very appreciative of the time they had for me."
TriciaMy loan application was very pain free!!
Julie"Thank you all so much for your patience, professionalism and perseverance during my recent transactions. You made it all very straight forward and took much of the worry away for me; I will always be happy to recommend you."
Aron and Calley"Money Simplicity really helped us. We enjoyed the experience."
Daniel and Sandra"Excellent service. I'm always telling people to call you."